FAQs
Welcome to the FAQ page of Surya Properties. Here, you will find answers to some of the most commonly asked questions about our platform and services. If you have a question that isn't addressed here, please feel free to contact our support team.
Frequently Asked Questions
1. How do I create an account on Surya Properties?
To create an account, click on the "Sign Up" button on the homepage. Fill in the required information, including your name, email address, and password, and then submit the form. You will receive a confirmation email to verify your account.
2. How do I list my property on Surya Properties?
Once you have created an account and logged in, click on the "List Your Property" button. Choose a subscription plan that suits your needs, fill out the property details, and upload any relevant photos. Your listing will go live once it's approved by our team.
3. What subscription plans do you offer?
We offer various subscription plans to cater to different needs. You can choose from monthly, quarterly, and annual plans. Each plan provides different features and benefits, which are detailed on our Subscription Plans page.
5. How can I manage my subscription?
You can contact a seller or landlord directly through the contact information provided in the property listing. Surya Properties does not mediate communications between users.
5. How can I manage my subscription?
You can manage your subscription by logging into your account and navigating to the "Account Settings" section. Here, you can upgrade, downgrade, or cancel your subscription.
6. What should I do if I encounter an issue with my listing?
If you experience any problems with your listing, please contact our customer support team for assistance. Provide as much detail as possible to help us resolve your issue promptly.
7. How do I update my property listing?
To update your property listing, log into your account, go to "My Listings," and select the listing you want to edit. Make the necessary changes and save them. The updates will be reviewed and approved by our team.
8. Are there any fees for contacting sellers or landlords?
No, Surya Properties does not charge any fees for contacting sellers or landlords. The subscription fee is solely for listing properties on our platform.
9. What should I do if I forgot my password?
If you forgot your password, click on the "Forgot Password" link on the login page. Enter your email address, and you will receive instructions on how to reset your password.
10. How do I delete my account?
To delete your account, please contact our customer support team via email at support@surya.properties. They will guide you through the account deletion process.